How to transport
📦 Shipping Information
We offer fast, reliable, and local delivery across Europe — fully compliant with EU consumer protection regulations.
🏬 Where We Ship From
All orders are shipped from our local warehouses or partner stores within the EU.
-
Automatic shipping from the nearest location
-
Faster delivery and reduced environmental impact
-
Full compliance with EU logistics and product flow standards
🚚 Delivery Options
| Shipping Method | Delivery Time | Further Details |
| Standard Shipping | 10–15 business days | Default option, cost-effective and reliable |
We collaborate with leading logistics service providers such as DHL, DPD, GLS, Chronopost, PostNL, Magyar Posta and others. The best option is automatically selected based on your location.
⏱ Processing and Shipping Time
-
Order Processing : within 36 hours on business days
-
Shipping Confirmation : Includes tracking number sent via email
-
Estimated Delivery Time : 10 to 15 business days, depending on the region and shipping method
-
During peak demand periods and holidays, there may be slight delays.
✅ Your Consumer Rights
Under the EU Consumer Rights Directive (Directive 2011/83/EU):
-
You have the right to a 60-day cooling-off period without providing a reason
-
All shipments include tracking and delivery information
-
In case of loss or damage during transit, we offer full refund or free replacement
💬 Need Assistance?
Our customer service team is here to help you.
📧 Reach out to us at: support@faqsdesk.online